The terms and conditions lays out the basis for the returns policy. Encompassing the distant selling regulations with reference to personalised goods. All personalised items will not receive a refund unless damaged during transit.
If your item(s) have arrived damaged during transit or incorrectly personalised, please contact us as soon as you can.
Use the link provided at the bottom of the page and please describe the problem with your order. We may ask you to take a photo of the item(s) and email us.
We will rectify your order by replacing the item immediately with a correctly printed product.
As a company we are committed to giving you the user the best shopping experience.
If you find your product is in any way defective we will replace your item.
Please use the returns submit button provided within this site to let us know the problem with your order. This can be found by following this link.
Your statutory rights are observed at all times.